System and method for configuring monitoring of hardware and software components through augmented reality (AR). (17-Nov-2009)
Systems management software collects valuable data and visualizes that data on a computer screen for the customer to see. Often times this data corresponds to physical systems that are located in a lab, warehouse or other facility that is critical to the success of a business. Visualization of systems management data on a computer screen is not always easy to correlate with the physical systems that are being managed. Technicians that work in a lab have insight into what they want monitored based on physical boundaries in the lab or based on other observations that they can make by being physically in the lab, such as the temperature of part of the lab. However, it can be difficult to configure the monitoring for these systems based on attributes of the systems that are observed by being physically on location in the lab. Configuration of systems management software is typically done through a computer screen that is in an operations center, very far from the physical devices being monitored.
System and method for configuring monitoring of hardware and software components through augmented reality (AR).
As a technician walks around a lab, the technician may see certain devices such as network routers, disk arrays, computer servers, and computer room a/c units that need to be monitored. There are well known ways to identify objects in Augmented Reality (AR) glasses and display additional information about them in the AR glasses. The information displayed about these devices can include systems management information as described in a companion publication by the same authors as this current publication. Three examples will illustrate how the present invention works to perform management tasks via AR user interface:
3A. Configure Monitoring Views of Devices
One example of configuration that a technician might want to introduce in the monitoring software is to define a group of critical systems into a view that should be monitored. One attribute being monitored might be power consumption. The technician might be aware that all of the systems in a particular rack tend to be very hot, and the technician might be concerned that they are using more power than they should. The technician could select these systems through the AR glasses and create a monitoring view for operators to watch certain aspects of these systems. After the technicians defines the systems that should be monitored, the people back in an operations center...
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