AI and machine learning will be integral to the global economy and the future of workforces everywhere. These enhanced systems have the potential to automate mundane tasks and provide feedback to the workers using them in the form of summary metrics. To meet the potential these automated workflows offer to both workers and their employers, these systems must be human-centric and easy to use. AI powered by natural language processing technology interprets human commands and provides usable feedback. Further benefits are also mediated by the technique of process mining that helps establish and later scale AI-driven workflows across an organization.
NLP and AI
Natural language processing (NLP) is a type of artificial intelligence that allows computers to process, analyze, and interpret human speech. This translates human input into something the machine can decipher, and vice versa. It is a core technology in many human-centric AI systems. It is key to pushing a version of automation forward that allows humans to thrive using it. A symbiotic relationship between humans and tools will be integral to scaling automation across workflows and departments.
Computers that can interpret speech have tremendous potential to automate human workflows in business environments. Each of these important steps in processing speech—including speed recognition, speech synthesis, and natural language understanding—is key to automating and scaling to expand its use. Some of the most notable processes deployed by NLP technology are information extraction, question answering, text classification, and language identification. The result is streamlined communication between man and machine.
NLP and Enhanced Semantic Search
One example of NLP can be found in AI-enhanced search tools that scour databases for text-based data that goes beyond exact matches to concept-driven results. The power to interpret meaning and intent instead of matching simple keywords changes the way innovators approach research tasks. The impact can be dramatic.
IP.com’s powerful search tools within InnovationQ Plus® are used to accurately retrieve information in real-time across millions of files across dozens of databases. This can lead to actionable intelligence you can trust to make better, more informed decisions while optimizing workflows.
Workflow Optimization, Simplification, and Elimination
Applying Process Mining Techniques
Team managers can conduct process mining for workflow optimization with automation technology. Process mining is the procedure of systematically breaking down a workflow into its disparate parts and analyzing whether or not they are working both separately and together.
For inventors, there are major advantages to deploying AI-powered search to optimize or even eliminate existing workflows. Moving more quickly and confidently has benefits throughout the invention lifecycle. It also has the potential to transform an organization and improve the downstream benefits of technology application internally.
The early-stage invention lifecycle reflects the struggle for inventors and employers to quickly and efficiently evaluate ideas and decide whether or not they are market-worthy. But automation begets other automation, and scaled implementation can be simplified by the isolation of a single process identified by process mining. IQ Ideas Plus™ 2.0 reflects the feedback on the unique challenges inventors and engineering teams face. Inventors can now automate the conception (ideation), evaluation, and validation stages with a single platform. The inventor is then able to seamlessly analyze data captured with our search platform validate ideas and author high-quality disclosures.
Combined Benefits of AI Search and Feedback Tools
By removing these early-stage workflows from the inventive process, organizations can begin to examine other candidates for process optimization.
Continued maximization of automated technologies does not occur in a vacuum. For both long- and short-term impacts, their adoption needs to be simple to implement and use on a regular basis. The software solutions in IP.com’s suite are cloud-based so they are readily and securely accessible to teams located anywhere. Implementation is further assisted by a light organizational footprint, requiring little to no infrastructure shuffling–physical or digital.