At IP.com, we respect your privacy. We want to ensure that you get the information, content, and experiences that matter most to you. IP.com is committed to protecting the privacy of its customers, partners, and other contacts.
2. What information have we collected in the past 12 months?
IP.com collects the following personal data in line with the purposes explained in Section 3 below:
- Your name and contact details
- Professional information, like you job title and employer
- Online profile data/usage
- Purchasing and payment information
- Registration and participation in IP.com events and activities
- Product preferences
- Information about the device(s) you use
- Cookies and cookie-related information
- Authentication data
- Location information
- Other information you upload or provide to us
3. How do we use your information?
IP.com does not sell your information or share it for targeted advertising purposes. IP.com does not process or collect sensitive personal data. IP.com may de-identify your data to protect it. Where we process de-identified data, we will not re-identify it and we will require any third party to which we disclose de-identified data to make the same commitment.
IP.com collects and uses (and, where specified, discloses) your personal data for the following purposes:
To process transactions. IP.com uses personal data such as name, physical address, telephone number, email address, and company/institution to engage in interactions with you, including contacting you about your account, publishing, or event participation. We use financial/credit card and payment information to process your order and may need to share some of this information with delivery services, credit card processors, and other third parties to complete the transaction.
To provide support or other services. IP.com may use your personal data to provide you with support or other services that you have ordered or requested. IP.com may also use your personal data to respond directly to your requests for information, including registrations for newsletters, webinars, or other specific requests, or pass your contact information to the appropriate IP.com partners for further follow-up related to your interests.
To provide information based on your needs and respond to your requests. IP.com may use your personal data to provide you with notices of new product releases and service developments.
To select content, improve quality, and facilitate use of the websites. IP.com may use your personal data, including the information gathered as a result of site navigation and electronic protocols and cookies (including third-party cookies), to help create and personalize website content, improve website quality, track marketing campaign responsiveness, evaluate page response rates, conduct usability testing, and facilitate your use of the websites (for example, to facilitate navigation and the login process, avoid duplicate data entry, enhance security, keep track of shopping cart additions, and preserve order information between sessions).
To assess usage of IP.com products and services. IP.com may track your usage of IP.com products and services to determine your level of usage.
To communicate with you about a meeting, conference, or event. We may communicate with you about a meeting, conference, or event hosted or co-sponsored by IP.com or one of our business associates. This may include information about the event’s content, event logistics, updates, and additional information related to the event. Information you provide when registering for or participating in a conference managed or co-sponsored by parties other than or in addition to IP.com may be shared with those parties, and the treatment of such information is further subject to the privacy policies of those parties. IP.com and its conference co-sponsors may contact you after the event about the event, subsequent events and related events. Please note that IP.com conference, meeting or event organizers, co-sponsors, exhibitors, and other third parties may directly request your personal data at their conference booths or presentations. Providing your information to them is optional, and you should review their privacy policies to address your particular needs and concerns about how they will treat your personal data.
To protect IP.com content and services. We may use your information to prevent potentially illegal activities and to enforce our terms and conditions. We also use a variety of technological systems to detect and address anomalous activity and to screen content to prevent abuse, such as spam. These efforts may, on occasion, result in a temporary or permanent suspension or termination of some functions for some users.
To get feedback or input from you. In order to deliver products and services of the most interest to our customers, from time to time, we may ask members, customers, volunteers, and website visitors to provide us input and feedback (for example through surveys, usability studies, focus groups).
To protect IP.com information assets as well as your own personal data. Our security program protects the confidentiality, integrity, and availability of IP.com information assets by following a risk management approach based on policies, standards, guidelines, and procedures to meet security objectives while supporting business and operational goals. We may use your information as is customary in such an approach to protect our systems and your data.
4. Retention of Information
We retain personal data for the period necessary to fulfill the purposes outlined in this policy, unless a different retention period is required or is permitted by law. If you would like additional information concerning how long we keep a specific type of information, you can contact us pursuant to the contact information below.
5. Your Use of the IP.com Website
Like many websites, IP.com uses commonly used information gathering tools, such as cookies and web beacons, to collect information as you navigate the IP.com website. IP.com also automatically collects certain information, such as internet protocol (IP) address, browser type, operating system and other usage information, and stores that information in log files. We use this information to analyze trends, administer the IP.com website, track your navigation around our website, serve targeted advertising, and gather broad demographic information.
6. Cookies and Beacons
Cookies are small data files that a website places on your device for record-keeping purposes. Web beacons are transparent pixel images that are used in collecting information about website usage. They assist us in making your interactions with IP.com easy and meaningful by providing enhanced functionality and aggregate traffic data.
You have many choices with regards to the management of cookies on your computer. All major browsers allow you to block or delete cookies from your system, but if you choose to block or delete cookies, it may limit your use of certain features or functions on IP.com. To learn more about your ability to manage cookies and web beacons, please consult the privacy features in your browser.
7. Third-Party Advertisers; Do Not Track Signals
Third Party Advertisers.
Do Not Track.
IP.com does not respond to web browser “do not track” signals or other similar mechanisms.
8. Third-Party Practices.
IP.com may contain links to other websites that have their own separate terms and conditions and privacy policies. We have no control over, and assume no responsibility for, the content, policies, and practices of any third-party websites. The terms and conditions and privacy policies of such websites govern your use of the services offered on those websites.
We employ reasonable and current security methods, including physical, technical, and administrative safeguards, to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction of information. We update and test our security technology on an ongoing basis. When you voluntarily disclose personal data online, for example, in public areas or through email, others can collect and use such information. No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal data, we cannot ensure or guarantee the security of any information transmitted to us, and you transmit such information at your own risk.
10. Transferring Personal Data from the EU to the US.
11. Children Under 13
You must be 16 years and older to register to use IP.com. As a result, we do not specifically collect information about children. If we learn that we have collected information from a child under the age of 16, we will delete the information as quickly as possible. We have not sold or shared personal data of anyone under the age of 16.
12. For EU data subjects
The European Union’s General Data Protection Regulation and other countries’ privacy laws provide certain rights for data subjects. Because IP.com is not established in the European Union, these rights only apply in relation to IP.com offering goods or services to data subjects in the European Union under certain circumstances, or in relation to IP.com monitoring behavior in the European Union. Among these rights is the right to know the purpose of the processing; the categories of personal data concerned; who else outside of IP.com might have received the data from us; what the source of the information was (if you did not provide it directly to us); and how long the data will be stored. Additionally, you may have the right to access and correct your personal data if it is inaccurate. You may, under certain circumstances, also request that we cease using your data for direct marketing purposes, or that we erase your data. You may also have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we process your personal data.
If you have concerns about your account information, we will work with you to review, revise, or correct the personal data we have on file. Contact us via phone at +1 585-427-8180, or via email at email@example.com.
13. For California residents.
The California Consumer Privacy Act of 2018 (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), provides certain rights for residents of California. This section supplements the information discussed above and applies solely to all visitors, users, and others who reside in the State of California (“Consumers”). Any terms defined in CCPA have the same meaning when used in this section.
Information we collect.
Our collection, use, and disclosure of personal data about a California resident will vary depending upon the circumstances and nature of our interactions or relationship with such resident. The table below sets out generally the categories of personal data about California residents that we collect and disclose to others for a business purpose. We have collected the categories of personal data noted in the table below within the last twelve (12) months. Please note that because this list is comprehensive, it may refer to types of personal data that we collect and share about people other than yourself.
|Categories of personal data collected in preceding 12 months.||Have we disclosed this category of personal data for a business purpose in the preceding 12 months?||Have we sold this category of personal data in the preceding 12 months?||Category of third parties to whom personal data was disclosed to for a business purpose.||Category of third parties to whom personal data was sold.|
|Name, contact info and other identifiers such as a real name, alias, address, unique personal identifier, online identifier, internet protocol address, email address, account name, or similar identifiers||Yes||No||Authorized Dealers. See https://ip.com/authorized-dealers; subprocessors as necessary to provide our services; third parties related to our services, like conference providers||N/A|
|Customer records such as paper and electronic customer records containing personal data, such as name, signature, address, telephone number, bank account number, credit card number, debit card number, or any other financial or payment information.||Yes||No||No||N/A|
|Commercial information, including records of products or services purchased, obtained, or considered, or other purchasing or use histories or tendencies.||Yes||No||Authorized Dealers; subprocessors necessary to provide our services||N/A|
|Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interactions with our website.||Yes||No||Authorized Dealers; subprocessors necessary to provide our services||N/A|
|Location information||Yes||N/A||Authorized Dealers; subprocessors necessary to provide our services||N/A|
We collect the information above from you, your company or organization, and your use of IP.com products or services, or other public or commercial sources.
The business or commercial purpose for collecting and disclosing the personal data above is more fully explained in Section 3 above.
CCPA Rights and Choices
California residents have certain rights regarding their personal data. Subject to certain exceptions, California residents have the following rights:
Right to Delete: California residents have the right to request that we delete and direct any service providers that have received personal data to delete the personal data that we have collected from you, unless an exception available under CCPA applies. Upon receipt of a valid request, we will delete (and if applicable, direct our service providers to delete) personal data collected from you from our records and confirm with you when such request has been complied with.
Right to Know: California residents have the right to request that we disclose what personal data we have collected and used over the past 12 months. Upon receipt of such a request, and once we’ve been able to verify your identity, we will disclose the following to you:
- The categories of personal data we have collected about you;
- The categories of sources from which the personal data is collected;
- The business or commercial purpose for collecting personal data;
- The categories of third parties with whom we shared personal data; and
- The specific pieces of personal data we have collected about you.
Right to Correction: You have the right to request that we correct any inaccurate personal data maintained about you.
Right against discrimination: You have the right to not be discriminated against for exercising any of your rights under CCPA. For example, IP.com will never: deny you goods or services; charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; provide a different level or quality of goods or services to you; suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services, based on the exercise of your rights under CCPA.
Right to Opt Out of Sharing of Information: You have the right to direct us not to sell or share your personal data for targeted advertising purposes. Note that IP.com does not currently sell or share personal data in this regard.
You can submit a request to Know and Access, Request to Delete, and a Request to Correct by:
- Sending an email to firstname.lastname@example.org.
- Calling us at our toll-free number: 866-473-6826.
We will respond to Requests to Know, Requests to Delete, and Requests to Correct as required by California law. You can designate an authorized agent to make such requests on your behalf, however, the agent must provide proof that he/she is authorized to make such a request on your behalf. Specifically, we may require you to either: (1) verify your identity directly with us; or (2) directly confirm with us that you provided the authorized agent permission to submit the request.
When you submit a Request to Know or a Request to Delete, we will confirm receipt of such request within 10 business days. We may ask you for additional information necessary to confirm your identity. Any information you provide will be used solely for purposes of verifying your identity. We will make every effort to respond to your request within 45 days of receipt. If we require more time (up to 45 additional days), we will inform you of the reason and extension period in writing. Any disclosures we provide will only cover the 12-month period preceding the verifiable request. Generally, California residents can exercise these rights free of charge.
Last Updated/Effective Date: March 8, 2023